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Customer experience is central to Southwest's mission, so it's critical for employees to have a shared view of the customer. Womens NIKE FREE RN CMTR 2017 Trainers 880842 300Bloomfire makes Southwest Airlines' customer insights research easy to discover to empower customer-centric decision-making.
What started as a sales enablement initiative has grown into a company-wide knowledge sharing solution. Bloomfire gives Insperity a way to securely share sensitive information across their 60 U.S. locations. Asics Womens Gel-Sonoma 2 Black Aqua Haze Pink
Before Bloomfire, HomeAway's support team was wasting time searching across Skype and Google apps for answers. New Ladies SKECHERS Valeris Backstage Pass Running shoes Trainers UK 6 EU 39By making all their support documents central and searchable, HomeAway has dramatically decreased their average time to resolution.
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"When we switched over to Bloomfire, within a few weeks we were getting feedback that it was saving employees 20-30 minutes a day looking for information."
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